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Professional services automation

Run every client engagement with calm precision

Mrcaffee is the intelligent operations platform for service firms. Plan projects, manage people, track time and bill clients from one connected workspace so your team spends more hours on the work clients value.

0% less admin time
0% faster invoicing
0% client retention

Trusted by service teams across Europe

The platform

Everything your firm needs to deliver and get paid

Six connected modules replace the patchwork of spreadsheets, timesheets and inbox threads that slow service teams down.

Project delivery

Plan engagements, assign the right people and follow every milestone from kickoff to sign off in one shared view.

Smart resourcing

See who is available, who is overloaded and which skills you need next week before it becomes a problem.

Time and expenses

Teams log hours and receipts in seconds on desktop or phone and approvals happen with a single click.

Automated billing

Turn approved work into accurate invoices for fixed fee, retainer or hourly contracts without spreadsheets.

Client portal

Give every client a branded space to review progress, approve deliverables, share files and pay invoices.

Live insights

Track utilisation, margin and forecast revenue per client and per project with reports that update themselves.

Intelligent automation

Let the routine work run itself

Mrcaffee learns from how your team works and quietly takes care of the repetitive steps in client operations.

  • Reminders for missing timesheets before payroll closes
  • Invoices drafted automatically when milestones are approved
  • Early alerts when a project drifts over budget
  • Staffing suggestions based on skills, availability and cost

Automation activity

Live
  • 12 timesheet reminders sentDone
  • 4 invoices drafted from milestonesReview
  • Budget alert on Meridian rolloutAction
  • Two consultants suggested for KesslerSuggested
  • Weekly client reports deliveredDone
How it works

From first setup to full clarity in four steps

A guided rollout that fits around client work instead of interrupting it.

Connect your tools

Bring in clients, projects and people from your CRM, calendar and accounting software in an afternoon.

Shape your workflows

Set up approval rules, rate cards and automations that match how your firm already works.

Run client work

Your team delivers, logs time and collaborates while Mrcaffee handles the routine admin.

Grow with clarity

Use real margin and capacity data to price better, hire on time and win the right clients.

Solutions

Shaped around the way your industry works

Consulting firms

Scope engagements, staff the right experts and keep partners informed on margin for every client.

Talk to a specialist
We finally see utilisation and profitability per engagement without waiting for month end.Lena Hoffmann, Managing Partner

Creative and digital agencies

Manage retainers, track scope changes and share approvals with clients in a clean branded portal.

Talk to a specialist
Scope creep used to eat our margin. Now every change request is visible and billable.Jonas Weber, Agency Director

IT service providers

Combine projects, support contracts and recurring billing so nothing slips between delivery and finance.

Talk to a specialist
Our invoicing cycle went from a week of manual work to a single afternoon.Sara Klein, Head of Operations

Finance and legal practices

Capture every billable minute, manage matters securely and keep client communication in one place.

Talk to a specialist
Time capture is effortless now and our clients love the transparent portal.Markus Braun, Senior Partner
Pricing

Simple plans that grow with your team

Every plan includes onboarding support and a free fourteen day trial.

MonthlyYearly, save 20%

Starter

€19 per user monthly

For small teams getting organised

  • Projects and tasks
  • Time and expense tracking
  • Basic invoicing
  • Email support
Get started

Professional

€39 per user monthly

For growing firms that want automation

  • Everything in Starter
  • Resource planning
  • Automated billing
  • Client portal
  • Priority support
Get started

Enterprise

€69 per user monthly

For larger organisations with complex needs

  • Everything in Professional
  • Advanced analytics
  • Custom integrations
  • Dedicated success manager
Get started
FAQ

Questions we hear often

Who is Mrcaffee built for?

Consultancies, agencies, IT service providers, accounting and legal practices and any team that sells expertise by the hour, by the project or on retainer.

How long does onboarding take?

Most teams are fully live within two weeks. We import your existing data, configure workflows with you and train your team in short sessions.

Does it work with our existing software?

Yes. Mrcaffee connects with popular CRM, accounting, calendar and communication tools so your data flows without manual copying.

Where is our data stored?

All data is hosted in certified data centres within the European Union and handled in line with GDPR requirements.

Can we try it before committing?

Every plan starts with a free fourteen day trial and a personal walkthrough with our team. No payment details are needed to begin.

Contact

Let us show you Mrcaffee in action

Book a personal demo or ask us anything. Our team replies within one business day.